Key Information 

Provide First Aid

HLTAID011 Provide First Aid

Accredited First Aid Course

First Aid Course Experts use innovative learning to deliver a streamlined and practical first aid training experience that is both fun and informative, saving you time.

  • Course duration: 3hrs face-to-face training and assessment, plus self-paced online learning. The time it takes to complete the eLearning will depend on an individual’s previous skills, knowledge, and experience.
  • Delivery method: Face-to-Face Training and Assessment with online e-learning.
  • Core units of competency
    Upon successful completion of the course, you will receive a Statement of Attainment for:
  • HLTAID011 – Provide First Aid
  • HLTAID010 – Provide basic emergency life support
    HLATID009 – Provide cardiopulmonary resuscitation, CPR
  • Entry requirements: Minimum age 14 years. Basic numeracy and English literacy are required. To complete the CPR assessment, you must kneel on the floor and perform resuscitation techniques for two minutes. If this is not possible, please contact FACE before your course commences.
  • Registration: Please arrive at least 15 minutes prior to the course commencement time.
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Why should I train with First Aid Course Experts?

The courses run by First Aid Course Experts are recognised throughout Australia, in all states and territories. We’re an accredited Australian RTO and CRICOS trainer, and our HLTAID011 Provide First Aid training is accepted in most professional contexts where first aid certification is required.

At First Aid Course Experts, we operate nationwide – with training venues available in every capital city and a wide range of regional centres. For information on the venues we have available and specifics about when certain courses will run, check out our locations pages and course calendar.

If you’re making a group booking for a workplace or community organisation, we can bring our training to you – bringing all necessary resources and equipment to your venue and running training on-site.

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First Aid Course Experts are a recognised Australian RTO (RTO #45654 | CRICOS #03884A) providing nationally accredited First Aid Training at very affordable prices. Our veteran instructors can provide expert training at one of our many venues or come directly to your workplace. And with First Aid Course Experts, you know that your First Aid certificate is fully compliant with all Australian Resuscitation Council (ARC) guidelines.

Get your HLTAID011 certificate

The cost for the full HLTAID011 Provide First Aid course, with all equipment, training resources and certificates included, is only $85. This also includes access to our online student training portal. The price can be even lower when our daily deals come into play. And our commitment to providing the most competitive prices for First Aid training is so strong that if you find a course we offer advertised somewhere else for a lower price, we’ll beat that price by 10%.

Yes, it does. We can offer a group discount with lower prices per head for group bookings such as workplaces and community organisations. We can even customise the training to be more directly applicable to your industry or the specific focus of your group.

The guidelines of the Australian Resuscitation Council (ARC) – which First Aid Course Experts follow carefully – require that First Aid training should be refreshed every three years. As such, our certificates are valid for three years from the date you completed your course. The exception to this is CPR training (the HLTAID009 component), which must be completed every 12 months (which is also recommended by the ARC).

The nationally recognised First Aid training certificate you receive upon completing the HLTAID011 Provide First Aid course is provided as a digital PDF file – ready to be printed, sent electronically, or stored digitally as you need. The certificate will be emailed to you within 24 hours of successfully completing your course (generally on the same day), and will become available for download from your online student portal at the same time. This means even if something terrible happens to your computer and all your files are lost, you certificates are still easily available.

Yes, you will. Since 2015 in Australia, anyone undertaking formal training has needed a USI, or Unique Student Identifier. It’s now a standard piece of identification, like a tax file number. The good news is that if you don’t already have one, they’re free and super quick and easy to obtain – just head to the USI website at to start the process.

In effect, yes. More accurately, HLTAID011 Provide First Aid is the most current standard for professional First Aid training (according to the National Register on Vocational Education and Training – ). First Aid courses you might find referred to in older documentation – such as HLTAID003 Provide first aid and Senior First Aid – are all older versions of the same training. Thus HLTAID011 is accepted in almost all situations where one of those older standards is required.

Yes, First Aid Course Experts’ HLTAID011 training is approved by the relevant peak medical bodies in the field, including the Australian Resuscitation Council (ARC), the Australasian Society of Clinical Immunology and Allergy (ASCIA), Safe Work Australia, the Epilepsy Foundation, and the National Asthma Council.

We place a high priority on the safety and welfare of our students, meaning that making sure our classes are run in a Covid safe manner is important to us. Our face to face training sessions follow all current government regulations regarding masks and PPE, social distancing, and other Covid-safe measures. Please follow all instructions from your trainer regarding this, or you may be asked to leave the training.

It’s worth noting that many venues used by First Aid Course Experts require full Covid-19 vaccination as a condition of entry onto the site. This is not a requirement of First Aid Course Experts but rather a requirement of the venue itself – often in response to government Covid-19 regulations on the subject.

On our course calendar page, you’ll find a range of days and times available for training – including some weekend slots for those not available during standard working hours. Courses normally run from 9am to 2:30pm, although some courses may run at other times – check the course calendar for specifics.

Please make sure you arrive at least 15 minutes before the scheduled start time, as once the session commences, the doors will be sealed, and latecomers will be asked to reschedule to another date.

Course Content

Throughout the course of HLTAID011 training, you’ll learn (and be assessed on) the essentials of:

(Knowledge / theory)

  • Australian Resuscitation Council Guidelines
  • Australian Society of Clinical Immunology and Allergy Action Plans
  • Safe Work Australia Code of Practice
  • Incident hazard and risk minimisation processes
  • Infection control procedures
  • Workplace or site first aid procedures
  • First aid kit contents
  • First aider Duty of Care requirements
  • First aider requirements for currency of skill and knowledge
  • First aider skill and knowledge limitations
  • First aid parent / guardian consent
  • First aid privacy and confidentiality requirements
  • Stress management techniques and available support for rescuers and children
  • The effect of positional change during CPR
  • The appropriate duration, hand placement, compression / ventilation cycles and cessation of CPR
  • AED use
  • AED safety and maintenance procedures
  • Chain of survival
  • Accessing and handing over to emergency services
  • Assessing the level of consciousness for infants, children and adults
  • Basic anatomical differences and first aid considerations between infants, children and adults
  • Identification of signs and symptoms and first aid management for:
    • allergic reaction
    • anaphylaxis
    • asthma
    • non-life-threatening bleeding
    • life-threatening bleeding
    • burns
    • cardiac conditions, including chest pain
    • choking
    • diabetes
    • drowning
    • envenomation
    • eye injuries
    • fractures
    • dislocations
    • sprains
    • strains
    • head injuries
    • neck injuries
    • spinal injuries
    • hypothermia
    • hyperthermia
    • minor wounds
    • shock
    • nose-bleed
    • poisoning
    • seizures
    • sharps injuries
    • stroke

You’ll also learn to provide effective first aid to:

(Practical /skills)

  • An unconscious, non-breathing adult (CPR, AED)
  • A regurgitating or vomiting unconscious adult (recovery position)
  • An unconscious, non-breathing infant (CPR)
  • An unconscious, breathing infant (open airway)
  • A casualty…
    • with anaphylaxis (ASCIA Emergency Action Plan, Epipen)
    • with asthma (ASCIA Emergency Action Plan, inhaler, spacer device)
    • with non-life-threatening bleeding (bandage dressing)
    • in shock (reassuring them, monitoring body temperature)
    • who is choking (back blows, chest thrusts)
    • who has been bitten by a snake (Pressure Immobilisation Technique)
    • with a fractured arm (bandage, sling)
    • with a dislocated shoulder (cold compress)
    • with a sprained ankle (RICER)
    • with a nosebleed (apply pressure, lean forward)
    • with an unknown condition (DRSABCD)

You will also learn to:

  • Identify when to provide first aid
  • Follow DRSABCD protocol
  • Complete incident reports
  • Handover to emergency services

Firstaid Course Expert

First Aid Certificate Holders

At First Aid Course Experts we work hard to ensure all our students receive high quality, quick and seamless CPR and first aid training with first-class customer service. We are always listening to our students and looking for ways we can improve their overall learning experience. We surveyed over 16,000 First Aid Course Experts students last year and our overall student satisfaction rate was 98.5%. See what some of our students had to say below:

Workplace Course Enquiries

Would you like your employees to be first aid and CPR trained?

To make sure your team is safe and well equipped, we offer on-site first aid training tailored to the needs of your workplace.

Book a group course today! Just call us.

Individual Booking

We ensure that you can find the proper first aid training for your needs.

Whether you need an initial first aid course or a first aid refresher course or updating your first aid certificate, get trained by The First Aid Course Experts!