Key Information

Accredited, Includes CPR & BELS

Equipment Delivered to your Door

Interactive Trainer Led in Real-time

Certificates Issued FAST On Completion

Zoom First Aid Course

Zoom First Aid Training

Course fee: $165
(May vary with daily deals)

Delivery method: Online Via Zoom

Course duration: 2 hours face to face + pre-reading and online learning
(Pre-reading time varies between students, but allow around half a day)

Core units of competency:
The course includes the following units of competency.

  • HLTAID011 Provide First Aid
  • HLTAID010 Provide Basic Emergency Life Support
  • HLTAID009 Provide Cardiopulmonary Resuscitation

Entry requirements: Minimum age 14 years. Basic numeracy and English literacy are required. Students must be physically capable of kneeling next to a training manikin and administering chest compressions and recovery breaths for at least two minutes, to complete the CPR component.

Registration: Please ensure you have joined the Zoom training session at least 15 minutes prior to the course commencement time

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Why should I train with First Aid Course Experts?

The courses run by First Aid Course Experts are nationally recognised and fully accredited throughout Australia. HLTAID011 Provide First Aid is accepted in almost all professional contexts where First Aid training is a professional requirement.

First Aid Course Experts have training centres throughout Australia and operate in every capital city and a wide range of regional centres. For more information about our venues and the courses running in them, why not check out our location pages – or the course calendar?

At First Aid Course Experts, we’re so committed to offering the most affordable First Aid training on the market that if you find a better price on the same course elsewhere, we’ll beat that price by 10%.

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First Aid Course Experts are an Australian RTO (RTO #45654 | CRICOS #03884A) providing fully accredited First Aid courses at an affordable rate. Our highly qualified trainers can provide professional, nationally recognised training in a fully online Zoom format. Learn from home, confident that the First Aid qualifications you earn are fully compliant with all Australian Resuscitation Council (ARC) guidelines.

HLTAID011 Provide First Aid Certification

A Zoom First Aid course fundamentally runs similarly to a conventional face-to-face First Aid course. You start by completing the self-paced online learning component. Once you’ve completed that training material, and then take part in a group training session where you learn from an expert instructor, practice your skills, and then show what you’ve learned to your class and trainer for assessment. The only difference is that in Zoom training, your class takes place over Zoom link – with your instructor and classmates all showing as faces on screen. And because Zoom is a two-way link, they can also see and interact with you.

Our Zoom training is streamlined, with the face-to-face Zoom session focussing specifically on the practical skills side of the training. The full Zoom session should take around 2 hours to complete. However, to take part in the Zoom training you must have completed the self-paced online learning material first. The time to do this can vary, but you should probably set aside around half a day to work through it.
Yes. In Australia, anyone undertaking formal training now requires a USI or Unique Student Identifier. This is a code used to keep track of the training you’ve undertaken with different institutions. Fortunately, they’re very easy to get if you don’t have one – it just takes a few minutes to apply via the USI website (https://www.usi.gov.au/students/get-a-usi).

Yes. The certification you receive from doing our Zoom training is identical to what you’d receive from a conventional face-to-face First Aid training course – nationally recognised, and suitable for most roles where First Aid training is mandatory.

Functionally, yes. HLTAID011 is the current standard in First Aid training, so technically it’s the updated version of courses like HLTAID003 Provide first aid, HLTFA311A Apply first aid, and Senior First Aid. If you’re working in a context that requires one of those older standards, HLTAID011 will generally be accepted in place of that training.
You will have a range of dates to choose from on our course calendar, and there will generally be a choice of times to work with. The self-paced online learning component of the course can, of course, be done at a date and time that suits you best – provided you’ve worked through the content and completed the online assessments by the day before your Zoom training.

If you’re running Zoom from your computer, it is possible to run Zoom without installing any software by logging onto the Zoom website and using Zoom from your browser. Of course, you will need a computer with a working camera and microphone. Fortunately, these are standard on modern laptops.

If you don’t have a computer available for the job, you can use a tablet or laptop connected to the internet. However, if you’re going this route, you probably do want to install the Zoom app on your device, as it’s a lot simpler. Fortunately, this isn’t hard – head to the App store or Google Play and grab it like you’d download any app.

Once you’ve got an internet connection and a Zoom capable device ready to go, you’ll need to be logged in to Zoom (if you don’t have a Zoom account, you can get one for free from the Zoom website in a few minutes – https://zoom.us/). You’ll also need a good space – with somewhere comfortable to sit while you’re training and a clear space of floor to demonstrate skills for your instructor – and you’ll need to be able to adjust your camera to show that space.

Have your Zoom resource pack (which we’ll send to you in the days leading up to the course) close to hand, and have all the equipment ready to go – with all training manikins inflated and ready for use. You might also want a pen and paper handy to take notes.

Once you’re ready, use the link provided from your online student portal to log on to your Zoom session (around 10-15 minutes prior to the start time), and you’re away!

Once you’ve completed your Zoom course and all assessments successfully, your certificates will be provided electronically. This will be provided as a digital PDF file, both emailed to you directly and available for download from your student portal. This allows you to print it to have a physical copy, or to forward it electronically to current or prospective employers.

Course Content

Throughout the course of HLTAID011 training, you’ll learn (and be assessed on) the essentials of:

(Knowledge / theory)

  • Australian Resuscitation Council Guidelines
  • Australian Society of Clinical Immunology and Allergy Action Plans
  • Safe Work Australia Code of Practice
  • Incident hazard and risk minimisation processes
  • Infection control procedures
  • Workplace or site first aid procedures
  • First aid kit contents
  • First aider Duty of Care requirements
  • First aider requirements for currency of skill and knowledge
  • First aider skill and knowledge limitations
  • First aid parent / guardian consent
  • First aid privacy and confidentiality requirements
  • Stress management techniques and available support for rescuers and children
  • The effect of positional change during CPR
  • The appropriate duration, hand placement, compression / ventilation cycles and cessation of CPR
  • AED use
  • AED safety and maintenance procedures
  • Chain of survival
  • Accessing and handing over to emergency services
  • Assessing the level of consciousness for infants, children and adults
  • Basic anatomical differences and first aid considerations between infants, children and adults
  • Identification of signs and symptoms and first aid management for:
    • allergic reaction
    • anaphylaxis
    • asthma
    • non-life-threatening bleeding
    • life-threatening bleeding
    • burns
    • cardiac conditions, including chest pain
    • choking
    • diabetes
    • drowning
    • envenomation
    • eye injuries
    • fractures
    • dislocations
    • sprains
    • strains
    • head injuries
    • neck injuries
    • spinal injuries
    • hypothermia
    • hyperthermia
    • minor wounds
    • shock
    • nose-bleed
    • poisoning
    • seizures
    • sharps injuries
    • stroke

You’ll also learn to provide effective First Aid to:

(Practical /skills)

  • An unconscious, non-breathing adult (CPR, AED)
  • A regurgitating or vomiting unconscious adult (recovery position)
  • An unconscious, non-breathing infant (CPR)
  • An unconscious, breathing infant (open airway)
  • A casualty…
    • with anaphylaxis (ASCIA Emergency Action Plan, Epipen)
    • with asthma (ASCIA Emergency Action Plan, inhaler, spacer device)
    • with non-life-threatening bleeding (bandage dressing)
    • in shock (reassuring them, monitoring body temperature)
    • who is choking (back blows, chest thrusts)
    • who has been bitten by a snake (Pressure Immobilisation Technique)
    • with a fractured arm (bandage, sling)
    • with a dislocated shoulder (cold compress)
    • with a sprained ankle (RICER)
    • with a nosebleed (apply pressure, lean forward)
    • with an unknown condition (DRSABCD)

You will also learn to:

  • Identify when to provide first aid
  • Follow DRSABCD protocol
  • Complete incident reports
  • Handover to emergency services

Statement of Attainment

First Aid Certificate Holders

At First Aid Course Experts we work hard to ensure all our students receive high quality, quick and seamless CPR and first aid training with first-class customer service. We are always listening to our students and looking for ways we can improve their overall learning experience. We surveyed over 16,000 First Aid Course Experts students last year and our overall student satisfaction rate was 98.5%. See what some of our students had to say below:

Online First Aid Certificate Information

To successfully complete the HLTAID011 Provide First Aid course over Zoom and receive your certificate, you’ll need to provide First Aid Course Experts with the necessary supporting information. You’ll need to provide:

  • Your full name (as shown on your ID)
  • Your Unique Student Identifier or USI (make sure the name on your USI is the same as your ID)
  • All course paperwork, fully completed
  • A completed registration form
  • Successful results on the online assessment for the self-paced online learning component of the course
  • Your training resource kit, returned with all provided equipment (your certificate cannot be issued until Australia post informs us that your kit is on its way back).
  • Full payment for your course

Not returning the kit is regarded as equivalent to non-payment, meaning we cannot release your certificates for the course.

The kit includes a pre-addressed post-pack / plastic envelope to allow the materials to be easily returned. If a kit is incomplete or not returned in a timely manner, the card you used to pay for the course may be charged an additional fee to replace the equipment. Please return your kit as soon as possible after completing your course to avoid this. You can also get in touch with us to discuss any problems.

First Aid Certificates – Hard Copy

While certificates are usually provided in digital format, we can provide you with a printed paper copy of your First Aid certificates (or a compact “Wallet Card” version) for an additional charge. These will cost $12 for the printed certificate and $5 for a wallet card – plus postage. Please allow up to 21 days for delivery.

Note that all electronic copies of your certificates (including re-issues) are provided free of charge.

Workplace Course Enquiries

Would you like your employees to be first aid and CPR trained?

To make sure your team is safe and well equipped, we offer on-site first aid training tailored to the needs of your workplace.

Book a group course today! Just call us.

Individual Booking

We ensure that you can find the proper first aid training for your needs.

Whether you need an initial first aid course or a first aid refresher course or updating your first aid certificate, get trained by The First Aid Course Experts! .