Nationally Accredited First Aid training by First Aid Course Experts

Key Information

✔ Nationally Accredited Certification

✔ Meets Workplace Requirements

✔ Same-Day Certificate

✔ 5.5 hrs Face to Face + eLearning

HLTAID011 Provide First Aid

It is a minimal requirement for the workplace and fundamental to understanding any basic first aid training. Students will learn how to deliver simple and effective first aid responses and life support in this course. Also, how to manage basic injuries and the wounded and assist and interact with other first aiders until emergency care arrives at the scene.

HLTAID011 Provide First Aid at First Aid Course Experts (FACE) aligns with the Australian Resuscitation Council or ARC guidelines.

Course Code: HLTAID011
Course Title: Provide First Aid
Method of Teaching: A blend of online learning and face-to-face first aid training
Duration: This emergency aid training mixes an online portion or e-learning that can be completed at the participant’s own pace. The e-learning is to be completed before face-to-face training commences. This portion can be done in one sitting or multiple sessions online. The in-person training can take up to 4 hours to fully complete, but breaks, tea and coffee are provided in our comfortable air-conditioned classrooms.
Assessment: Written and practical scenario-based assessment
Age Requirement: Any participant training in first aid must be over the age of 14
Certificate Valid:

HLTAID011 Provide First Aid – is valid for about 3 years or 36 months from the date of the training’s completion

HLTAID010 Provide essential emergency life support– is also valid for about 3 years from the date of the training’s completion

HLATID009 Provide cardiopulmonary resuscitation – is valid for only 1 year (12 months) from the date of the training’s completion

First Aid

Course Content

HLTAID011 Provide First Aid:

  • Being able to identify and assess an emergency situation, 
  • Safety for yourself, bystanders and the casualty in an incident
  • How and when to seek assistance from emergency services 
  • Learning to perform cardiopulmonary resuscitation or CPR in line with Australian Resuscitation Council or ARC guidelines 
  • Managing anyone who has found themselves in an emergency situation in a respectful manner    
  • Learning how to get consent from a casualty when at all possible
  • Using the resources to make the casualty as calm and relaxed as possible in the emergency situation 
  •  Operating first aid equipment in accordance with the manufacturers’ instructions 
  • Being able to monitor the condition of a casualty and respond according to first aid principles      
  • Being able to convey an emergency in detail to emergency services precisely  
  •  Completing valid workplace and site documentation, which also includes incident report forms 
  • To maintain the privacy of information that is in line with legal or organisational policies 
  • Being able to recognise possible mental or emotional impacts that may arise in yourself or other first aiders and know when help may be required
  • Contribute to a revisional of first aid situations as required  

First Aid Certificate Issued

A PDF in HLTAID011 Provide First Aid is a Statement of Accomplishment that will be emailed to the student on the same day as successful completion of the written and all in-person assessment. The industry standard recommends renewing this certification every 3 years. However, CPR training should be updated every 12 months. To do is a matter of doing a refresher course with a Registered Training Organisation or RTO   

Who Can Attend?

This first aid course is for students with or without prior experience and who are ready to learn and comfortable in a blended delivery setting.  

Things to Consider

Assessment criteria require students to be able to correctly perform 2 or more minutes of continuous CPR on an adult-sized manikin that will be placed on the floor. If there are any physical limitations that would affect your ability to complete this portion of the course, please contact us to discuss it prior to booking your course.

Group Bookings

First Aid Course Experts or FACE can come to your workplace or business to deliver the training in person. This allows us to restructure our course delivery to suit your work environment. Making the training calm and educational while ensuring quality care in the learning for you and your group.

Please contact our friendly, helpful staff for any other assistance with a Group Booking.


Provide First Aid- is about learning CPR and how to bandage wounds, managing possible fractures, sprains, bleeds, potential poisonings, and understanding what to do with those who might be prone to medical episodes such as those with diabetes anaphylaxis, asthma, seizures, strokes, and more.  

This is the code assigned to this accredited Provide First Aid course.

Contact us, and we can help point you in the right direction.

CPR training must be renewed every 12 months; however, the rest of the Provide First aid course is valid for 3 years (36 months) before the need for renewal. 

At FACE, our courses start from as little as $79. And remember our Instant Price Beat guarantee. If you find another course, we offer cheaper at one of our competitors, and we’ll beat their price by 10%.

The training used to be called a Level 2 First Aid or Senior First Aid. The HLTAID011 course teaches the skills and knowledge to respond to and manage an emergency medical situation.  

If you complete a course for a work-related reason, then check with your employer as they may reimburse or pay for the course on your behalf.   

Workplace Course Enquiries

Would you like your employees to be first aid and CPR trained?

To make sure your team is safe and well equipped, we offer on-site first aid training tailored to the needs of your workplace.

Book a group course today! Just call us.

Individual Booking

We ensure that you can find the proper first aid training for your needs.

Whether you need an initial first aid course or a first aid refresher course or updating your first aid certificate, get trained by The First Aid Course Experts!